Broaden your Horizons and Stay Flexible with Paul Boag
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Paul Boag is a leader in digital transformation and user experience design thinking. Through consultancy and training, he helps organisations make better use of technologies. He is also author of five books including “Digital Adaptation” and “User Experience Revolution” as well as being a speaker on user experience design and digital transformation.
In this episode, Phil and Paul Boag discuss the importance of taking a multi-disciplinary approach to what you do. Paul repeatedly provides examples of how to do this and demonstrates the positive impact it can have on your career. They also talk about the evolution of machine learning and AI. Paul explains how soft skills, being a good salesperson and staying flexible have helped his career.
2 Top Career Tips
Worst Career Moment
During the 90s Paul worked at a .com. When it looked like it was about to go bust, the senior management decided to turn it into an agency. They came up with a list of people to offer jobs to. But, they did this without consulting the staff. That clandestine approach caused a tremendous amount of hurt. Surprisingly, even for those that got a job out of that process. This negative experience taught Paul the importance of being open and transparent with his staff. He is now a far more empathetic person.
Paul’s career highlight was helping a frozen ready meals firm grow their e-commerce sales by several thousand percentage points. They specialised in delivering these meals to elderly customers. Paul provides several examples of why this project turned out to be so exciting and interesting to work on. During this section, he clearly demonstrates why you need to think beyond your discipline if you want to become a truly successful IT professional.
Paul loves the way you get hired to do one thing, only to find that a couple of weeks later the job changes and you are doing something completely different. It is very exciting especially for the creative people who work in IT.
What first attracted you to a career in I.T.?
What is the best career advice you’ve ever received?
What is the worst career advice you’ve ever received?
If you had to begin your career again in today’s world, what would you do?
What career objectives are you currently focusing on?
What’s the number one non-technical skill that has helped you in your career so far?
What do you do to keep your own career energized?
What do you do in your spare time away from technology?