Don’t be Dogmatic about Processes Don’t be Afraid to Fail with Joe Natoli
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Joe Natoli. Joe is a UX consultant, author and speaker. He has nearly three decades of experience consulting with and training the product development teams of some of the world’s largest organisations. He has taught over 140,000 students through his online courses and is a regular keynote speaker and lecturer at events across the globe.
In this episode, Phil and Joe Natoli discuss how dogmatically sticking to processes or methodology can lead to failure. They talk about how reliance on process stops you from thinking about and solving the real problem. Joe explains how mentoring helps him and why he does not mind failing sometimes and likes to be pushed out of his comfort zone.
2 Top Career Tips
Worst Career Moment
Joe was working as a consultant for a very large company. His recommendation was to replace a mix of legacy systems with an entire software lifecycle system. Unfortunately, prior to making this decision, he had not been allowed to talk to the guys who were running the current system. When he did he realised that replacing the entire system would send shock waves through the company and cause a lot of damage. In the podcast, Joe explains how he works today to make sure that sort of issue never occurs again.
The fact that he has been able to help so many other people to progress their career has been a bit highlight for him. It feels good when someone he taught emails him and tells him they are doing well and thanks him for his guidance and support.
The fact that everything chances so fast is exciting. It keeps you on your toes and keeps you sharp. Joe likes to be pushed out of his comfort zone. For those who work in the UX field the challenges continue to evolve. The fact that human beings are so idiosyncratic means that the work is never likely to get boring. AI and machine learning are going to mix things up even more.
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