Focus on Career Security Not Job Security with Laura Klein

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Laura Klein

Laura Klein.  Laura has been an engineer, designer and product manager helping companies of all sizes learn about their users so that they can build products people enjoy using. She’s author of the books “Build Better Products” and “UX for Lean Startups” as well as co-host of the podcast “What Is Wrong With UX”.

In this episode, Phil and Laura talk about the differences between job security and career security.  And they discuss the importance of research and preparation as well as the growing emphasis on ethics within the industry. Laura also tells us why she is more excited about the potential of Augmented Reality than Virtual Reality.


Laura Klein

Resources – Check out Laura’s website!

2 Top Career Tips

1) The thing that Laura found to be really interesting and important is that there is no job security. Your job can fire you at any time, the company can go out of business at any time and so forth. Laura talks about having career security rather than job security and how you can continue to be employable. Don’t be than reliant on one job forever.
2) Laura says that you shouldn’t take career advice from people like her. However she clarifies this by explaining that you should look to take career advice from people who have worked for the type of organisation that you’re interested in working for. Find people like you want to be in two to three years.

Show Notes

Worst Career Moment

Laura says that her first public talk in tech was a disaster.  And this was in front of three hundred people.  She had thought that giving a talk would be easy and similar to giving a high school talk but it was totally different.  She hadn’t done enough research into what other conference talks were like.  But Laura learnt from the experience and in particular to do research.  She also started doing talks at much smaller venues such as meetups and hackathons.

Career Highlight

Laura tells Phil how excited she was at writing and publishing two books which she’s very proud of.  However Laura says that, in contrast with her worst moment, she had the opportunity to give a talk to thousands of people at Davy Symphony Hall in San Francisco.  This time the talk went very well.


The Future

Laura says that she believes we’re in a bubble which is likely to deflate a bit.  She thinks there will be some painful shake outs.  However she is excited about technology being made easier for everybody in a more accessible way.  And she’s also excited about Augmented Reality rather than Virtual Reality. Laura is pleased that there is now a greater focus on ethics within the industry.

The Reveal

What first attracted you to a career in I.T.?

Laura says it was initially simply a way to make money.

What is the best career advice you’ve ever received?

Focus on career security not job security.

What is the worst career advice you’ve ever received?

Laura was advised not to become a technology recruiter by someone who didn’t know anything about it.

If you had to begin your career again in today’s world, what would you do?

Laura says that she would have stuck with engineering a little longer.

What career objectives are you currently focusing on?

To figure out what she wants the next few years of her career to be. She’s reviewing her career and looking at how to switch up to something new.

What’s the number one non-technical skill that has helped you in your career so far?

Writing. Laura says that there is nothing she has done or learned to do that is more effective at getting me jobs and well-known, all of which happened because I wrote stuff down.

What do you do to keep your own career energized?

Laura has a podcast, “What is wrong with UX”. More people know Laura from the podcast than the books and the writing

What do you do in your spare time away from technology?

Laura says that she has a hobby solving extremely hard puzzles for fun and sometimes in competitions.

Contact The Guest

Contact Laura Klein through the following social media platforms:



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