You Have To Understand The Tools At Your Fingertips with Ramzi Marjaba
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Ramzi Marjaba
Ramzi Marjaba is a Senior Sales Engineer for Keysight Technologies, where he helps customers to diagnose problems and then build a vision of the required solution. He is also the creator of the website WeTheSalesEngineers and its corresponding podcast, which seeks to help other sales engineers develop and improve their careers.
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Resources
WeTheSalesEngineers.com – Check out Ramzi’s website!
2 Top Career Tips
1) Although the world is headed to a more tech-driven destination, we must always endeavour to work on the human side of business, developing skills such as communication, persuasion and demonstration..
2) Learn how to communicate with people effectively. Approach each conversation with an objective, and figure out the best way to persuade that person to complete that objective. Always work on how to communicate in better ways.
Show Notes
Worst Career Moment
A technical error can lead to disaster, as was almost the case with a simple mouse-click for Ramzi. It’s important to know the tools that you’re using, and understand what the potential consequences can be.
Career Highlight
The bane of every sales engineer is to perform a demonstration with little information going in. Ramzi chose to forego the misinformation he’d been given on one occasion, and focused instead of the small data he did have. It led to success and a subsequent sale.
The Future
IT is an ever-evolving industry, being led and shaped by technological advances. If we strive to maintain our own development in this area, then we will be taken along in that growth, and find our skills energized naturally.
The Reveal
What first attracted you to a career in I.T.?
Sales engineers are rewarded for being more pro-active in terms of sales, plus the projects are far more varied.
What is the best career advice you’ve ever received?
Make sure you never reveal too much to your customers about advances in the pipeline. It can stifle contemporary interest.
What is the worst career advice you’ve ever received?
Spray-And-Pray approaches to demonstrations never work. Always do your advance preparation instead of presenting irrelevant data.
If you had to begin your career again in today’s world, what would you do?
Go into sales engineering sooner, and do the best you can to achieve certification.
What career objectives are you currently focusing on?
To help as many sales engineers to become better at what they do, and to provide a wealth of resources.
What’s the number one non-technical skill that has helped you in your career so far?
Listening – the importance of listening and understanding people cannot be overstated.
What do you do to keep your own career energized?
Always endeavor to learn from other people through conversations.
What do you do in your spare time away from technology?
Family time is important. When lockdown is over, physical wellbeing will be another priority.
Contact The Guest
Contact Ramzi Marjaba through the following social media platforms:
Twitter: https://twitter.com/WeTheSEs
LinkedIn: https://www.linkedin.com/in/ramzimarjaba
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